The Robert Harding Picture Library appreciates your business and fully
respects your right to privacy. Therefore, we have developed the
following
“Privacy & Personal Details Policy” to address issues which
may be of concern to you regarding the information and data you provide
to us, or we obtain about you, as a result of your use of our web site:
How Your IP Address Is Used
We use your IP address to help diagnose problems with our server, and
to administer our Web site. Your IP address is used to help identify
you and your orders and will be matched with demographic information
you have provided already held by us.
How We Use "Cookies"
Our site uses cookies to keep track of your orders. Cookies also
enable us to keep track of which images you've selected to put in
your Lightbox during each session. Cookies are small text files placed
on your hard drive by web page servers; they are commonly used by
web sites to provide identification. The cookie your computer accepts
from us is uniquely yours and can only be read by the server that
gave it to you. When you access your Robert Harding account, you will
need to use a browser that supports cookies. We recommend that you
use Internet Explorer or Netscape Navigator versions 4.0 and higher.
Cookies pose no hazard to your computer, but if you remove them, you
will have to re-register in order to use our web site. We do not use
cookies to examine your online activities outside our website at
any time.
How We Use Financial Information
We collect certain financial information from you in order to bill
you for our products and services. All financial data is stored in
an encrypted form and is accessible only to our banks and credit
card clearing services for the purpose of processing payments. see
security section
How We Use Your Contact Information
Our site's registration form requires you to give us certain contact
information such as your name, email and shipping addresses. We use
this customer contact information from the registration form to confirm
orders and ship the products you have requested. This contact information
is also used by us to contact you periodically about the Robert Harding
Picture Library and its services. None of the information collected
by the registration form (except financial information - see above)
is shared with any group or organisation outside of Robert Harding
Picture Library Limited. You may opt out of receiving future notifications
and mailings from us; see the opt-out section below.
How We Use Profile Data
Part of our Registration process consists of a voluntary "Profile"
in which we ask you for information about your experiences of stock
photography, picture libraries and our web site. We use this data
to tailor your experience with our site to your specific needs, and
to ensure that we are continually improving our services and products
according to our customers preferences.
How We Use Security Measures
This site has security measures in place to protect against the
loss, misuse and alteration of the information under our control.
All financial transactions take place inside a security system known
as SSL. You may inspect the identity of the owner of the security
certificate via the security dialogue in your browser at any time.
The Robert Harding Picture Library is the owner so identified, thus
ensuring you know it is the Robert Harding Picture Library with whom
you are trading.
Your username and password are known only to you and to the system
administrators. They will not be given out to anyone else at any time.
They are stored in a separate secure database not directly accessible
to the Internet.
We hold regular security reviews to ensure that
using this site remains safe and secure for you.
How You Can Opt Out of Receiving Information
or Modify Your Personal Data
Our site provides you with the opportunity to opt out of receiving
communications from Robert Harding at the point where we request information
about you.
You may also have your information removed from our mailing database
by sending an email to : info@robertharding.com.
Correct your Personal Data
We also offer you the opportunity to either correct or update your
personal data by selecting 'Your Account' from the navigation bar.
After you type in your 'User Name' and 'Password' you will be able
to edit the information there.
Want to Know More
If you have any questions about our "Privacy & Personal
Details Policy" or wish to comment on any aspect of this
website, please contact:
Michael Kelly
Digital Manager
Robert Harding World Imagery
